Kirs Ty reviewed One Stop Caravan Shop –
Great team at One Stop, super helpful and nothing is to much trouble. Highly recommend
Fiona Owen-Sulman reviewed One Stop Caravan Shop –
20 July 2017 ·
Had our Newlands in for some insurance work to be completed. Van all fixed and just like new again. Thanks Neil & team.
Rae Waters reviewed One Stop Caravan Shop –
31 May 2017 ·
Neil, Darren and Adrianna were all so friendly and helpful. Very professional, Darren’s patience when he explained how everything worked on our new caravan was exemplary.
Jude Deague reviewed One Stop Caravan Shop –
7 October 2016 ·
Great service, advice and professional assistance. Neil and the crew go out of their way to assist their clients in the most friendly and knowledgable way. They are so happy to help across the board to make delivery of your new caravan a gentle, informative and wonderful experience! Thanks One Stop, you’re the best!!!
Matthew Parisi reviewed One Stop Caravan Shop –
4 August ·2018
Amazing work neil helped me with everything I needed to get my van back on the road cheers Neil Will definitely be back !
Sue Fowles recommends
One Stop Caravan Shop.
1 October ·2018
Neil was amazinng and there is nothing he doesn’t know about Billabong Caravans and other brands and goes out of his way to make sure all is good to get u on the road safely. Wayne and Sue will be using One Stop Caravan for service etc and recommend others to do the same. Thanx Neil and Darren for all your help.
If anyone needs any after market modifications done or any work done on their vans, I can highly recommend One Stop Caravan Shop! We had solar panels, 4 Sirocco Fans, Anderson Plugs, a boot under the bunk beds and Awning strip on the Fridge Side and we are extremely satisfied.
Michelle Sulman Townsing
Margaret Black reviewed
One Stop Caravan Shop –
21 June ·
Neil helped us out when we were unable to collect our van on the due date as hubby had to have back surgery. . Happily we made it on Wednesday. Our van is Redgum 17.6. Looks mighty fine sitting in our driveway. Many happy hours of travelling coming our way. Brilliant customer service.
The best customer service I have ever experienced, thanks so much Neil and Darren for the smooth handover today, we are very happy with our new van. You will definitely see us again for servicing. I highly recommend these guys.
Just had our Service completed. Thanks Neil and the team at One Stop for your attention to detail and great customer service. We are happy to drive 600kms round trip for peace of mind.
Mark Sulman reviewed One Stop Caravan Shop –
19 July 2017 ·
Highly recommended, repaired our van with quick turn around and excellent communication. Thanks Neil and Team.
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“Just wanted to say thankyou for the fantastic service shown to us on the purchase of our Billabong Grove 16. From the time we decided to buy the Van from you at the Wodonga Caravan Show it has been totally personal and professional from that day right through to Wednesday 15th October the day we took delivery. Neil you gave us your total undivided attention….no phone calls or customer interruptions…seldom seen to-day and we appreeciate that and it felt special, and Dino was so friendly and helpful. We had an uneventful trip back to Young and look forward to the many trips ahead. Thank you so much WE ARE HAPPY.”
Steve Evans reviewed One Stop Caravan Shop –
1 March ·
Thank you Neil, Darren and Adriana for the wonderful service and small warranty work completed on our caravan. Such a pleasure to be one of your customers.
Thanks, Steve and Kate.
Cecilia N Craig reviewed One Stop Caravan Shop –
15 June ·
The best customer service I have ever experienced, thanks so much Neil and Darren for the smooth handover today, we are very happy with our new van. You will definitely see us again for servicing. I highly recommend these guys. Craig.
Madonna Barrett recommends One Stop Caravan Shop.
9 September ·
Thanks guys for such great and friendly customer service. We are so appreciative of the help and advise you both gave us, couldn’t ask for more. We may be from NQ but we’ll be back again! 10 out of 10!
“Having just returned from a ten week holiday up through the Northern Territory and back through Queensland, we must tell you how very pleased we are with our new Billabong Bush Basha Caravan.
The completed van turned out exactly th way we hoped it would and performed admirably in every respect.
For this we extend our sincere thanks to Billabong for the high standard of design, materials and workmanship that goes into their caravans and equally to you and your team at One Stop for your sound advice, detailed planning and double checking to ensure that we got exactly the van we wanted. Nothing was too much trouble for you.”
Kaye Winnell reviewed One Stop Caravan Shop –
14 November 2017 ·
Neil and the team are excellent. Always willing to take time and offer help.
Thought I would drop you a quick email to let you know we got home a few days ago and everything with the caravan is great. We actually are still over the moon with it and had an absolutely fantastic time bringing it back enjoying every stop. We had loads of people comment on the van saying it was a nice set up & looked a lovely van, and so had plenty of opportunities in telling them where we got it from – hopefully some good extra sales exposure for you – you never know. The only bad thing on the holiday was that I broke my arm & am now in plaster! Luckily we had arrived in Esperance so there was a hospital within 5 minutes drive – it might not have been so pretty if it had happened the day before while we were in the middle of the Nullabor!! Looking for a positive though, I have a few extra weeks off of work as I can’t go back to do medical letters & reports using just 2 fingers to type, so next week when Phil is home from work we might go off in the van again for a couple of days – so that’s not bad eh. We loved being over the Eastern States and will plan to come back over in a few years time to spend more time travelling up the coast. In the meantime WA will be it for us, but we also have some lovely spots over here to go to. Anyway, this has taken me ages to type and my 2 fingers are feeling a bit perplexed, so I’ll finish off but just wanted to say thanks again for the van, for everything you did to help us and for making everything go so smoothly from our initial phone conversations back in June last year, through the ordering and then the collection – you run a lovely business & we are really pleased we dealt with you. Hope your weekend goes well.”
Just wanted to email to thank you as we used our van ( Grove 196X ) for the first time for a week over Easter and to say how happy we are with our caravan. We travelled to Shark Bay which is 900km from our home and on arrival; everything inside the van had not moved in the slightest, this is even over some questionable rough roads at times. The semi off road suspension you suggested and organised was nothing short of brilliant, as the van towed and travelled the road better than I expected, so we are looking forward with great confidence with our travels throughout the North West where we expect and know roads to be rough. Donna was very impressed with the interior and off course the en-suite, having the convenience within the van is now a must and could never go back to midnight trips to the ablution blocks. The workings of the kitchen area was perfect, your help and expertise once again in suggesting the recessing of the oven therefore creating more bench top space an absolute winner, others in the park were very impressed with the design, particularly the ladies as the common complaint was not enough bench space. I could go on detailing every part of the van, but I am sure you have this positive feedback all the time.
Neil on a personal note from our first initial contact, myself located in W.A. and you in Victoria, I had not one concern, as I knew you were a man of honesty and integrity. It has been a pleasure to have met and dealt with you, your expertise and knowledge of your product and most importantly your focus on customer service is of the highest level I have ever experienced, so I thank you for that.
Please feel free to supply my mobile to anybody who is serious about dealing with you at One Stop Caravan Shop and want to talk to someone independent about their experience.
Thanks Neil once again.”
“I have just had the pleasure of purchasing my first new caravan ever. My Contact was neil and I have yet to meet a more helpful man. Appon purchase of the van we walked around the van and I was demonstrated all the functions that I now proudly possesed. This took about 30 min. To top that off I drove down from brissy to collect the van and he waited around untill after 6pm and made me a coffee, gave directions for were to stay and showed me through the van. The trip home was one of the wettest and more potholes than I can ever remember. The van was dry and No damage what so ever. If I ever purchase another van, For me it will be From Coburg Caravans and it will be a Billabong. I dont think I will ever need to buy again though.”
“Have spoken to many people in caravan parks in our travels, mostly complaints – we are so lucky to have dealt with Neil, he is great. Really listens to what you need and the added extras are fantastic. You are nuts not to at least talk to him when purchasing a new caravan. I know its only 4 months on but still so loving our caravan and so impressed with Neil’s service.”